Descrição
- Área e especialização profissional: Telemarketing - Telemarketing / Call Center Receptivo
- Nível hierárquico: Operacional
- Local de trabalho: Curitiba, PR
- Regime de contratação de tipo Efetivo – CLT
- Jornada Período Integral
- Modelo de Trabalho: Home office
- ATTENTION.
- - Provide timely responses to customer inquiries, by telephone and/or email, according to internal and/or external demand, consistent with service and quality standards. Process orders, payments and customer accounts. Verify and resolve customer concerns.
- Training and experience:
- • Complete high school;
- • Intermediate English * REQUIRED
- • Desirable experience with customer service, preferably in a call center;
- • Knowledge of computers and rapid scanning;
- • Written communication;
- • Attention and concentration;
- • Patience and tolerance;
- • Communication skills under pressure.
- Training schedule:
- Regardless of the work schedule, the training period takes place in person, from Monday to Friday, from 9:00 am to 5:12 pm, and lasts 5 weeks.
- Time:
- 5x2 - Two days off per week, 1 day off between Monday and Friday + 1 day off between Saturday and Sunday
- We have early hours (nighttime additional + Uber to return home)
- -At the moment the operation is operating in person, but if the goals are achieved after the first 3 months, the agent will have the possibility of going to home office.
- - The salary is R$ 2.032,05 per month + VT + Meal voucher OR food + SulAmérica dental plan + Unimed medical plan (with co-participation) + Opportunity to Growth
- ment after 3 m in operation + Leadership Development Plan+Language Development Plan.
- - Home Office assistance in the amount of R$ 120.00 (after face-to-face period)
Valorizado
- Escolaridade Mínima: Ensino Médio (2º Grau)
- Inglês (Avançado)
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